Update - We are continuing to investigate this issue.
Sep 15, 2026 - 09:07 PDT
Update - We are continuing to investigate this issue.
Aug 20, 2026 - 11:27 PDT
Investigating - Dear Valued Customer,

We are re-sending the below update regarding Worldpay / Vantiv maintenance.

Worldpay / Vantiv has migrated to a new Certificate Authority provider. The affected customers would require updating their Vantiv PARPOS Credit Authorization URL endpoint in POS settings.

Previous Address: https://prod.ssl53.com/AUTH
New Address: https://prod.protectedtransactions.com/AUTH

The changes must be updated for all locations by September 15, 2026 to avoid payment failures. This configuration change will trigger a changeset publish and register restart.

PAR also recommends that customers remove legacy MSR configurations from their systems if they are no longer in use, as this will substantially improve operational efficiency and reduce unnecessary processing during end-of-day.

Please ensure network connectivity is up to date for all sites to properly download and install software updates. PAR POS Network Connectivity: https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

If you have additional questions, please contact your PAR POS representative or email us at PaymentServices@Partech.com.

Thank you,

PAR Payment Services Support Team

Aug 20, 2026 - 11:23 PDT
Identified - We have identified the issue and are applying a patch now to mitigate the problems.
Jun 16, 2026 - 11:20 PDT
Investigating - We are currently investigating issues on Admin Portal 12 causing some degradation of services.
Jun 16, 2026 - 11:05 PDT
Update - We are continuing to monitor for any further issues.
Aug 01, 2025 - 12:09 PDT
Monitoring - Support for PAR POS on Legacy Windows Versions has ended. For questions or assistance, please contact your PAR representative directly.

Original notification:
Effective July 31, 2025, we will no longer support PAR POS on terminals and KDS hardware running:

- Windows 10 2015 LTSB
- Windows 7
- Windows 8

These versions do not support Microsoft .NET Core, which is essential for future features and integrations. Upgrading to a supported Windows version ensures uninterrupted service and access to the latest functionality, including the Brink in-store API, which provides real-time data access in-store, regardless of internet connectivity. Please review the updated POS System Requirements here: https://cdn.parpos.com/docs/POSSystemRequirements.pdf

Apr 30, 2025 - 13:13 PDT
PAR POS on Admin1 Operational
PAR POS on Admin2 Operational
PAR POS on Admin3 Operational
PAR POS on Admin4 Operational
PAR POS on Admin5 Operational
PAR POS on Admin6 Operational
PAR POS on Admin8 Operational
PAR POS on Admin9 Operational
PAR POS on Admin11 Operational
PAR POS on Admin12 Operational
PAR POS on Admin13 Operational
PAR POS on Admin14 Operational
PAR POS on Admin15 Operational
PAR POS on Admin16 Operational
PAR POS on Admin17 Operational
PAR POS on Admin18 Operational
PAR POS on Admin19 Operational
PAR POS on Admin20 Operational
PAR POS on Admin21 Operational
PAR POS on Admin22 Operational
PAR POS on Admin 23 Operational
PAR POS on Admin24 Operational
Customer Support Telephone Services Operational
PAR Pay Operational
PAR Payment Services Operational
PAR POS on EarlyExp Operational
PAR POS on APIINT Operational
PAR POS on Admin26 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Deployment of PAR POS 5.16r5 for Admin1 on 10/26 at 10:30 PM Pacific Oct 26, 2026 22:30 - Oct 27, 2026 00:30 PDT

To prepare for your upgrade, please review PAR POS 5.16r5 resources:
https://product-docs.partech.com/docs/par-pos/

For full system requirements and supported operating systems, please review the PAR POS System Requirements documentation:
https://product-docs.partech.com/docs/par-pos/system-requirements

If you have additional questions, please contact your PAR POS representative or email us at support.PARPOSsoftware@partech.com

Posted on Oct 20, 2026 - 13:50 PDT

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Resolved - This incident has been resolved.
Oct 13, 06:00 PDT
Investigating - Dear PAR Payment Services Customer,

Please be advised that due to the upcoming Federal Bank Holiday for Columbus Day (October 12th, 2026), there will be a one-day delay in funding.

Normal funding operations will resume the following business day. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or require assistance, please contact our support team.

Thank you,

PAR Payment Services Support Team

Oct 12, 12:33 PDT

Oct 12, 2026

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.