Update - We are continuing to investigate this issue.
Aug 20, 2026 - 11:27 PDT
Investigating - Dear Valued Customer,

Upcoming scheduled maintenance notice.

Worldpay / Vantiv has migrated to a new Certificate Authority provider. The affected customers would require updating their Vantiv PARPOS Credit Authorization URL endpoint in POS settings.

Previous Address: https://prod.ssl53.com/AUTH
New Address: https://prod.protectedtransactions.com/AUTH

The changes must be updated for all locations by September 15, 2026 to avoid payment failures. This configuration change will trigger a changeset publish and register restart.

PAR also recommends that customers remove legacy MSR configurations from their systems if they are no longer in use, as this will substantially improve operational efficiency and reduce unnecessary processing during end-of-day.

Please ensure network connectivity is up to date for all sites to properly download and install software updates. PAR POS Network Connectivity: https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

If you have additional questions, please contact your PAR POS representative or email us at PaymentServices@Partech.com.

Thank you,

PAR Payment Services Support Team

Aug 20, 2026 - 11:23 PDT
Identified - We have identified the issue and are applying a patch now to mitigate the problems.
Jun 16, 2026 - 11:20 PDT
Investigating - We are currently investigating issues on Admin Portal 12 causing some degradation of services.
Jun 16, 2026 - 11:05 PDT
Update - We are continuing to monitor for any further issues.
Aug 01, 2025 - 12:09 PDT
Monitoring - Support for PAR POS on Legacy Windows Versions has ended. For questions or assistance, please contact your PAR representative directly.

Original notification:
Effective July 31, 2025, we will no longer support PAR POS on terminals and KDS hardware running:

- Windows 10 2015 LTSB
- Windows 7
- Windows 8

These versions do not support Microsoft .NET Core, which is essential for future features and integrations. Upgrading to a supported Windows version ensures uninterrupted service and access to the latest functionality, including the Brink in-store API, which provides real-time data access in-store, regardless of internet connectivity. Please review the updated POS System Requirements here: https://cdn.parpos.com/docs/POSSystemRequirements.pdf

Apr 30, 2025 - 13:13 PDT
PAR POS on Admin1 Operational
PAR POS on Admin2 Operational
PAR POS on Admin3 Operational
PAR POS on Admin4 Operational
PAR POS on Admin5 Operational
PAR POS on Admin6 Operational
PAR POS on Admin8 Operational
PAR POS on Admin9 Operational
PAR POS on Admin11 Operational
PAR POS on Admin12 Operational
PAR POS on Admin13 Operational
PAR POS on Admin14 Operational
PAR POS on Admin15 Operational
PAR POS on Admin16 Operational
PAR POS on Admin17 Operational
PAR POS on Admin18 Operational
PAR POS on Admin19 Operational
PAR POS on Admin20 Operational
PAR POS on Admin21 Operational
PAR POS on Admin22 Operational
PAR POS on Admin 23 Operational
PAR POS on Admin24 Operational
Customer Support Telephone Services Operational
PAR Pay Operational
PAR Payment Services Operational
PAR POS on EarlyExp Operational
PAR POS on APIINT Operational
PAR POS on Admin26 Operational
PAR POS on Admin26 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Deployment of PAR POS 5.16r3 for Admin20 on 9/9 at 10:30 PM Pacific Sep 9, 2026 22:30 - Sep 10, 2026 00:30 PDT

To prepare for your upgrade, please review PAR POS 5.16r3 resources:
https://cdn.parpos.com/5.16r3ReleaseInformation.html

PAR POS 5.16r3 requires Microsoft .NET Framework 4.7.2 or higher. To help avoid upgrade delays or failures, please verify that .NET Framework 4.7.2 is installed on all terminals before upgrade night.

Please note: Microsoft does not support .NET Framework 4.7.2 on:
• Windows 10 version 1507 (build 10240)
• Windows 10 version 1511 (build 10586)

These operating systems are therefore not supported for PAR POS 5.16r3 and may fail during or after upgrade.

For full system requirements and supported operating systems, please review the PAR POS System Requirements documentation: https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Posted on Sep 02, 2026 - 23:35 PDT

Deployment of PAR POS 5.16r3 for Admin21 on 9/9 at 10:30 PM Pacific Sep 9, 2026 22:30 - Sep 10, 2026 00:30 PDT

To prepare for your upgrade, please review PAR POS 5.16r3 resources:
https://cdn.parpos.com/5.16r3ReleaseInformation.html

PAR POS 5.16r3 requires Microsoft .NET Framework 4.7.2 or higher. To help avoid upgrade delays or failures, please verify that .NET Framework 4.7.2 is installed on all terminals before upgrade night.

Please note: Microsoft does not support .NET Framework 4.7.2 on:
• Windows 10 version 1507 (build 10240)
• Windows 10 version 1511 (build 10586)

These operating systems are therefore not supported for PAR POS 5.16r3 and may fail during or after upgrade.

For full system requirements and supported operating systems, please review the PAR POS System Requirements documentation: https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Posted on Sep 02, 2026 - 23:38 PDT

Sep 3, 2026

No incidents reported today.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Completed - The scheduled maintenance has been completed.
Sep 1, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 22:30 PDT
Scheduled - To prepare for your upgrade, please review PAR POS 5.16r3 resources:
https://cdn.parpos.com/5.16r3ReleaseInformation.html

PAR POS 5.16r3 requires Microsoft .NET Framework 4.7.2 or higher. To help avoid upgrade delays or failures, please verify that .NET Framework 4.7.2 is installed on all terminals before upgrade night.

Please note: Microsoft does not support .NET Framework 4.7.2 on:
• Windows 10 version 1507 (build 10240)
• Windows 10 version 1511 (build 10586)

These operating systems are therefore not supported for PAR POS 5.16r3 and may fail during or after upgrade.

For full system requirements and supported operating systems, please review the PAR POS System Requirements documentation: https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Aug 24, 17:39 PDT

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 23:46 PDT
Scheduled - PAR has scheduled a Cloudflare migration maintenance for Admin7 on 9/2 at 10:30 PM PST.

During the maintenance window, customers may experience brief periods of increased latency when accessing the Admin Portal or API endpoints. No prolonged service interruption is expected. We will provide an update once maintenance is complete.

Important Notice for Integrators and Partners:
As part of this maintenance, PAR is implementing updates to our SSL certificate configuration. These updates introduce additional trusted Certificate Authorities (CAs) and result in a change to the certificate chain and trust path used across PAR POS platforms. While existing documentation focuses primarily on in‑store POS environments, these SSL certificate changes also apply to API integrations. Integrations that currently function may encounter connectivity issues if the appropriate root and intermediate certificates are not trusted within partner applications or infrastructure.

PAR platforms utilize a combination of Certificate Authorities, including:
- AWS Certificate Authority
- ssl.com
- Cloudflare Certificate Authorities (including ssl.com–issued certs via Cloudflare)


Required Integrator Action (Strongly Recommended):
All integrators are strongly recommended to validate SSL/TLS connectivity prior to the maintenance window by testing against PAR’s APIINT (integration test) endpoints. These endpoints represent PAR’s two primary certificate authority paths and will help confirm compatibility with the updated trust chain. Successful testing indicates that your integration should continue to function as expected following maintenance.
- https://api-apiint.parpos.com/Sales.svc
- https://api-apiint.brinkpos.net/Sales.svc

Reference Documentation:
- SSL Certificate Validation Document:
- https://cdn.parpos.com/docs/SSLCertificateValidation.pdf

Network Connectivity Requirements:
https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Support:
If you encounter issues during testing or require additional technical details, please contact your PAR representative or email support.PARPOSsoftware@partech.com.

We appreciate your partnership and proactive validation to ensure uninterrupted service.

Aug 27, 23:41 PDT
Completed - The scheduled maintenance has been completed.
Aug 27, 23:26 PDT
Scheduled - CANCELLED - the following maintenance is cancelled and will be rescheduled on a later date.

PAR has scheduled a Cloudflare migration maintenance for Admin6 on 8/31 at 10:30 PM PST.

During the maintenance window, customers may experience brief periods of increased latency when accessing the Admin Portal or API endpoints. No prolonged service interruption is expected. We will provide an update once maintenance is complete.

Important Notice for Integrators and Partners:
As part of this maintenance, PAR is implementing updates to our SSL certificate configuration. These updates introduce additional trusted Certificate Authorities (CAs) and result in a change to the certificate chain and trust path used across PAR POS platforms. While existing documentation focuses primarily on in‑store POS environments, these SSL certificate changes also apply to API integrations. Integrations that currently function may encounter connectivity issues if the appropriate root and intermediate certificates are not trusted within partner applications or infrastructure.

PAR platforms utilize a combination of Certificate Authorities, including:
- AWS Certificate Authority
- ssl.com
- Cloudflare Certificate Authorities (including ssl.com–issued certs via Cloudflare)


Required Integrator Action (Strongly Recommended):
All integrators are strongly recommended to validate SSL/TLS connectivity prior to the maintenance window by testing against PAR’s APIINT (integration test) endpoints. These endpoints represent PAR’s two primary certificate authority paths and will help confirm compatibility with the updated trust chain. Successful testing indicates that your integration should continue to function as expected following maintenance.
- https://api-apiint.parpos.com/Sales.svc
- https://api-apiint.brinkpos.net/Sales.svc

Reference Documentation:
- SSL Certificate Validation Document:
- https://cdn.parpos.com/docs/SSLCertificateValidation.pdf

Network Connectivity Requirements:
https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Support:
If you encounter issues during testing or require additional technical details, please contact your PAR representative or email support.PARPOSsoftware@partech.com.

We appreciate your partnership and proactive validation to ensure uninterrupted service.

Aug 27, 23:19 PDT
Completed - The scheduled maintenance has been completed.
Aug 27, 23:10 PDT
Scheduled - CANCELLED - this maintenance is cancelled and will be rescheduled on a later date.

PAR has scheduled maintenance on the server hosting the PAR POS instance on 8/31 at 10:30 pm Pacific.

During the maintenance window, customers may experience brief periods of increased latency when accessing the Admin Portal or API endpoints. No prolonged service interruption is expected. We will provide an update once maintenance is complete.

Important Notice for Integrators and Partners:
As part of this maintenance, PAR is implementing updates to our SSL certificate configuration. These updates introduce additional trusted Certificate Authorities (CAs) and result in a change to the certificate chain and trust path used across PAR POS platforms. While existing documentation focuses primarily on in‑store POS environments, these SSL certificate changes also apply to API integrations. Integrations that currently function may encounter connectivity issues if the appropriate root and intermediate certificates are not trusted within partner applications or infrastructure.

PAR platforms utilize a combination of Certificate Authorities, including:
- AWS Certificate Authority
- ssl.com
- Cloudflare Certificate Authorities (including ssl.com–issued certs via Cloudflare)


Required Integrator Action (Strongly Recommended):
All integrators are strongly recommended to validate SSL/TLS connectivity prior to the maintenance window by testing against PAR’s APIINT (integration test) endpoints. These endpoints represent PAR’s two primary certificate authority paths and will help confirm compatibility with the updated trust chain. Successful testing indicates that your integration should continue to function as expected following maintenance.
- https://api-apiint.parpos.com/Sales.svc
- https://api-apiint.brinkpos.net/Sales.svc

Reference Documentation:
- SSL Certificate Validation Document:
- https://cdn.parpos.com/docs/SSLCertificateValidation.pdf

Network Connectivity Requirements:
https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Support:
If you encounter issues during testing or require additional technical details, please contact your PAR representative or email support.PARPOSsoftware@partech.com.

We appreciate your partnership and proactive validation to ensure uninterrupted service.

Aug 26, 22:04 PDT
Completed - The scheduled maintenance has been completed.
Aug 27, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:30 PDT
Scheduled - To prepare for your upgrade, please review PAR POS 5.16r3 resources:
https://cdn.parpos.com/5.16r3ReleaseInformation.html

For full system requirements and supported operating systems, please review the PAR POS System Requirements documentation: https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Aug 19, 22:20 PDT

Aug 26, 2026

Completed - The scheduled maintenance has been completed.
Aug 26, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:30 PDT
Scheduled - PAR has scheduled maintenance on the server hosting the PAR POS instance on 8/26 at 10:30 pm Pacific.

During the maintenance window, customers may experience brief periods of increased latency when accessing the Admin Portal or API endpoints. No prolonged service interruption is expected. We will provide an update once maintenance is complete.

Important Notice for Integrators and Partners:
As part of this maintenance, PAR is implementing updates to our SSL certificate configuration. These updates introduce additional trusted Certificate Authorities (CAs) and result in a change to the certificate chain and trust path used across PAR POS platforms. While existing documentation focuses primarily on in‑store POS environments, these SSL certificate changes also apply to API integrations. Integrations that currently function may encounter connectivity issues if the appropriate root and intermediate certificates are not trusted within partner applications or infrastructure.

PAR platforms utilize a combination of Certificate Authorities, including:
- AWS Certificate Authority
- ssl.com
- Cloudflare Certificate Authorities (including ssl.com–issued certs via Cloudflare)


Required Integrator Action (Strongly Recommended):
All integrators are strongly recommended to validate SSL/TLS connectivity prior to the maintenance window by testing against PAR’s APIINT (integration test) endpoints. These endpoints represent PAR’s two primary certificate authority paths and will help confirm compatibility with the updated trust chain. Successful testing indicates that your integration should continue to function as expected following maintenance.
- https://api-apiint.parpos.com/Sales.svc
- https://api-apiint.brinkpos.net/Sales.svc

Reference Documentation:
- SSL Certificate Validation Document:
- https://cdn.parpos.com/docs/SSLCertificateValidation.pdf

Network Connectivity Requirements:
https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Support:
If you encounter issues during testing or require additional technical details, please contact your PAR representative or email support.PARPOSsoftware@partech.com.

We appreciate your partnership and proactive validation to ensure uninterrupted service.

Aug 19, 22:37 PDT
Completed - The scheduled maintenance has been completed.
Aug 26, 22:16 PDT
Scheduled - PAR has scheduled a Cloudflare migration maintenance for Admin6 on 8/31 at 10:30 PM PST.

During the maintenance window, customers may experience brief periods of increased latency when accessing the Admin Portal or API endpoints. No prolonged service interruption is expected. We will provide an update once maintenance is complete.

Important Notice for Integrators and Partners:
As part of this maintenance, PAR is implementing updates to our SSL certificate configuration. These updates introduce additional trusted Certificate Authorities (CAs) and result in a change to the certificate chain and trust path used across PAR POS platforms. While existing documentation focuses primarily on in‑store POS environments, these SSL certificate changes also apply to API integrations. Integrations that currently function may encounter connectivity issues if the appropriate root and intermediate certificates are not trusted within partner applications or infrastructure.

PAR platforms utilize a combination of Certificate Authorities, including:
- AWS Certificate Authority
- ssl.com
- Cloudflare Certificate Authorities (including ssl.com–issued certs via Cloudflare)


Required Integrator Action (Strongly Recommended):
All integrators are strongly recommended to validate SSL/TLS connectivity prior to the maintenance window by testing against PAR’s APIINT (integration test) endpoints. These endpoints represent PAR’s two primary certificate authority paths and will help confirm compatibility with the updated trust chain. Successful testing indicates that your integration should continue to function as expected following maintenance.
- https://api-apiint.parpos.com/Sales.svc
- https://api-apiint.brinkpos.net/Sales.svc

Reference Documentation:
- SSL Certificate Validation Document:
- https://cdn.parpos.com/docs/SSLCertificateValidation.pdf

Network Connectivity Requirements:
https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Support:
If you encounter issues during testing or require additional technical details, please contact your PAR representative or email support.PARPOSsoftware@partech.com.

We appreciate your partnership and proactive validation to ensure uninterrupted service.

Aug 26, 22:10 PDT
Resolved - This incident has been resolved.
Aug 26, 13:50 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 10:47 PDT
Investigating - The AP system is currently degraded and experiencing crashes, which directly impacts users' ability to access and utilize the Admin Panel. The scope and severity of customer impact cannot be fully determined at this time, as the incident remains in the triage phase with limited investigation data available. No specific affected services, functionalities, or user experience details have been documented beyond the general statement that AP is degraded and crashing.
Aug 26, 10:13 PDT

Aug 25, 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 22:30 PDT
Scheduled - To prepare for your upgrade, please review PAR POS 5.16r3 resources:
https://cdn.parpos.com/5.16r3ReleaseInformation.html

PAR POS 5.16r3 requires Microsoft .NET Framework 4.7.2 or higher. To help avoid upgrade delays or failures, please verify that .NET Framework 4.7.2 is installed on all terminals before upgrade night.

Please note: Microsoft does not support .NET Framework 4.7.2 on:
• Windows 10 version 1507 (build 10240)
• Windows 10 version 1511 (build 10586)

These operating systems are therefore not supported for PAR POS 5.16r3 and may fail during or after upgrade.

For full system requirements and supported operating systems, please review the PAR POS System Requirements documentation: https://cdn.parpos.com/en/docs/PAR_POS_Network_Connectivity_Requirements_All_In_One.pdf

Aug 17, 17:35 PDT

Aug 24, 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 22:31 PDT
Scheduled - PAR has scheduled maintenance on the server hosting the PAR POS instance on 8/24 at 10:30 pm Pacific.

During the maintenance window, customers may experience brief periods of increased latency when accessing the Admin Portal or API endpoints. No prolonged service interruption is expected. We will provide an update once maintenance is complete.

Important Notice for Integrators and Partners:
As part of this maintenance, PAR is implementing updates to our SSL certificate configuration. These updates introduce additional trusted Certificate Authorities (CAs) and result in a change to the certificate chain and trust path used across PAR POS platforms. While existing documentation focuses primarily on in‑store POS environments, these SSL certificate changes also apply to API integrations. Integrations that currently function may encounter connectivity issues if the appropriate root and intermediate certificates are not trusted within partner applications or infrastructure.

PAR platforms utilize a combination of Certificate Authorities, including:
- AWS Certificate Authority
- ssl.com
- Cloudflare Certificate Authorities (including ssl.com–issued certs via Cloudflare)


Required Integrator Action (Strongly Recommended):
All integrators are strongly recommended to validate SSL/TLS connectivity prior to the maintenance window by testing against PAR’s APIINT (integration test) endpoints. These endpoints represent PAR’s two primary certificate authority paths and will help confirm compatibility with the updated trust chain. Successful testing indicates that your integration should continue to function as expected following maintenance.
- https://api-apiint.parpos.com/Sales.svc
- https://api-apiint.brinkpos.net/Sales.svc

Reference Documentation:
- SSL Certificate Validation Document:
- https://cdn.parpos.com/docs/SSLCertificateValidation.pdf

Network Connectivity Requirements:
https://cdn.parpos.com/docs/PARPOSNetworkConnectivity.pdf

Support:
If you encounter issues during testing or require additional technical details, please contact your PAR representative or email support.PARPOSsoftware@partech.com.

We appreciate your partnership and proactive validation to ensure uninterrupted service.

Aug 17, 17:55 PDT

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Unresolved incident: NOTIFICATION - Update Vantiv Credit Authorization URL endpoint in PARPOS settings for all locations by 9/15/2026.