Phone system issues

Incident Report for PAR POS

Resolved

We have confirmed that the phone systems are working properly again.

Posted Mar 31, 2025 - 14:19 PDT

Monitoring

A fix has been implemented to our phone systems, and we are still recovery. We are currently monitoring our system.

Posted Mar 31, 2025 - 10:55 PDT

Investigating

Some of our inbound helpdesk calls are disconnecting or not connecting. We have been made aware that there is an issue with our phone systems. If you need to create a case, please do so by email.

Posted Mar 31, 2025 - 09:01 PDT

This incident affected: Customer Support Telephone Services.