We are writing to inform you that the funding discrepancy from June 26th, 2026 has been resolved and all missing funding has been submitted.
We apologize for the inconvenience this has caused and are reviewing our processes to help prevent similar issues going forward.
If you have any questions or believe your account may be affected, please contact our support team.
Thank you for your patience and continued partnership.
PAR Payment Services Support Team
Posted Jul 14, 2026 - 13:02 PDT
Update
Dear PAR Payment Services Customer,
We are pleased to provide an update regarding the funding discrepancy previously communicated.
All outstanding transactions affected by this issue have now been processed and will be included in your funding deposit dated July 10, 2026, along with your regularly scheduled funding for that day.
We sincerely apologize for the inconvenience this issue may have caused and appreciate your patience while we worked to resolve it.
If you have any questions or believe your account may be affected, please contact our support team.
PAR Payment Services Support Team
Posted Jul 10, 2026 - 13:09 PDT
Update
Dear PAR Payment Services Customer,
Following a thorough review with our back-end funding team, we have identified the source of the funding discrepancy. We have confirmed that the issue did not impact the settlement of transactions but affected the processing of certain funding activity. We are actively working with our internal teams to resolve the matter and ensure any outstanding funding is submitted as quickly as possible.
We apologize for any inconvenience and appreciate your patience as we work toward resolution.
PAR Payment Services Support Team
Posted Jul 09, 2026 - 13:54 PDT
Identified
Dear PAR Payment Services Customer,
We are writing to inform you of a funding discrepancy that recently came to our attention. Due to an external issue on the funding side, certain Merchant IDs experienced a shortage in deposits on June 26th, 2026.
We are working directly with our back-end funding team to ensure the affected transactions are settled and deposited as quickly as possible. We apologize for the inconvenience this has caused and are reviewing our processes to help prevent similar issues going forward. If you have any questions or believe your account may be affected, please contact our support team. Thank you for your patience and continued partnership.